Thank you so much for choosing me for your nail and skincare needs! To ensure the best experience for you, please take a moment to review our policies and booking information before scheduling. This helps us create a smooth, stress-free visit from start to finish.

I can’t wait to pamper you and provide the care you deserve!

— Raven

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⏰ Cancellation Policy:

• Cancel 24+ hours in advance

• Less than 24 hours: 60% service fee

• No-shows: 95% service fee

💳 Booking Policy:

Valid card required

• No charge until service completion

• Policy violations may apply charges

Reschedule Policy

• One complimentary reschedule

• Additional reschedules require a retainer

• Rescheduling after retainer = new retainer

• Retainers are non-refundable & non-transferable

➕Add-On Policy:

• Must be booked in advance

• Same-day add-ons not guaranteed

Repair Policy:

• One free repair per client

• Additional repairs start at $6

• Pricing based on length & design

📋Service Policy:

• Book correct service

• Incorrect bookings = reschedule + 50% fee

Work Policy:

• No work over other providers

• Ensures product safety & quality

✨​New Client Policy:

• Book “New Client Soak Off” if needed

Grace Period Policy:

• 10 minutes grace

• $ 15 late fee after 10 minutes

• Cancelled after 15 minutes + 60% fee

💰Payment Policy:

• Cash

• Credit/Debit

Declined Card Policy:

If your card on file declines for any of the above charges for any reason, you will have to take care of your payment before your next appointment.